Privacy Policy

Last updated: June 2026

Servchip Inc. (“Servchip,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or engage with our enterprise chip distribution services.

Information We Collect

We collect information you provide directly to us when you interact with our platform. This includes your full name, business email address, company name, phone number, job title, and detailed project requirements when you submit a request for quote (RFQ), contact form, or newsletter subscription. We also collect technical data automatically through cookies and similar technologies, such as your IP address, browser type, device information, pages visited, and referral sources to improve site performance and user experience.

How We Use Your Information

We use the information we collect to respond to your inquiries promptly, process quote requests with accurate pricing and availability, provide technical consultation and support for AI chip procurement, and improve our services based on user feedback and usage patterns. Your data helps us tailor our communications, recommend relevant products from our NVIDIA, AMD, and Intel portfolios, and ensure compliance with export regulations and manufacturer requirements for enterprise semiconductor distribution.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our systems employ encryption in transit and at rest, access controls based on the principle of least privilege, and regular security assessments. As an ISO 9001 certified enterprise distributor, we maintain data handling practices that align with international quality management standards and the stringent requirements of our manufacturer partners.

Data Retention and Your Rights

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You have the right to access, correct, or request deletion of your personal data, object to processing, and request data portability where applicable. To exercise these rights, please contact our privacy team at the email address below.

Third-Party Sharing

We do not sell your personal information. We may share data with trusted service providers who assist with website hosting, analytics, email delivery, and customer relationship management, all under strict confidentiality agreements. When processing international chip orders, we may share necessary shipping and compliance information with logistics partners and customs authorities as required by law.

Contact

For privacy-related inquiries, requests to exercise your data rights, or questions about our data practices, contact us at privacy@servchip.com or reach out via our contact page. Our team will respond within 30 days in accordance with applicable data protection regulations.