FAQ
Frequently Asked Questions
Common questions about our products, services, and processes
Are your NVIDIA chips authentic?
Yes. We source directly from NVIDIA and authorized partners. Every chip includes full traceability documentation.
What is your minimum order quantity?
There is no minimum order quantity. We serve startups to Fortune 500 enterprises.
How fast can you deliver?
Standard orders ship within 5-7 business days. Express shipping available for urgent requirements.
Do you offer technical support?
Yes. Our team of NVIDIA-certified engineers provides pre-sales consultation and post-sales support.
What payment methods do you accept?
We accept wire transfers, Letters of Credit, and net terms for qualified enterprises.
Can I return a chip?
Returns accepted within 30 days for unopened items. Defective items covered by manufacturer warranty.